Services

Famar has always chosen to support the client and machine throughout the entire manufacturing process to ensure maximum efficiency. FAMAR guarantees its presence through training courses, scheduled overhauls, a technical assistance centre and spare parts always on stock.

A GREAT ADDED VALUE

Famar's corporate philosophy is highly connected to the relationship of caring for the customer and his needs. The company who decides to purchase a Famar machine ensures itself a series of top-level services that provide added value.



To satisfy every need.


Fast and efficient solutions to any problem.

English, German, Italian and French.


Solutions designed according to the customer's needs.

Specialised technicians ready to respond worldwide.


Extremely fast reply in order to minimise production stops.




STAFF TRAINING

Famar offers all users a series of training seminars to familiarise them with modern units and CNC technology, as well as providing specific courses for operators and maintenance personnel. With a thorough knowledge of the machine tool, its components, its use and operation, the customer is able to obtain maximum results from the Famar product.



SERVICE HOTLINE

Famar technicians analyse all service requests in real time and are able to provide detailed technical support in order to solve any problems. After the fault is identified and subsequently resolved, the Service Department continues to monitor the machine to ensure that the problem is definitely solved. When necessary, Famar technicians intervene directly on site, in every corner of the world.



SPARE PARTS

Famar can guarantee delivery of spare parts in the shortest possible time. In Europe, this service is guaranteed within 24 hours (if ordered before 12 noon on the previous working day), while in the rest of the world it is guaranteed and managed by our local partners.
The vocation of the Famar Maintenance Service is to work closely with the customer to avoid any interruption in production.



RETROFIT

As a cost-effective alternative, Famar offers its customers the possibility of a high-quality overhaul of their vertical turning machines. Famar's specialists guarantee the same quality as a new machine through a thorough mechanical and electrical overhaul.



FAMAR SERVICES



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If you have any questions, please do not hesitate to contact us. We will be happy to help you.

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